In modern society public administrations (PAs) are undergoing a transformation of their perceived role from controllers to proactive service providers, and are under pressure to constantly improve their service quality while coping with quickly changing context (changes in law and regulations, societal globalization, fast technology evolution) and decreasing budgets. Civil servants are challenged to understand and put in action latest procedures and rules within tight time constraints. Learn PAd will build an innovative holistic e-learning platform for PAs that enables process-driven learning and fosters cooperation and knowledge- sharing. Learn PAd technical innovation is based on four pillars.